Supply Chain Management Explained

Author:  Dr. İlker Guclu  Latest Update:  05 July 2025

Complex logistics systems that transform raw materials into products or services and deliver them to end users are called Supply Chains.

Across supply chains there is a mutual flow of materials and information between suppliers and customers. All managerial activities related to these flows are defined as Supply Chain Management.

The degree of effectiveness with which material and information flows are designed and executed determines success in the supply chain.

SCM Actors and Flows

Supply chains require making decisions and taking actions that respond to the goals of customers, suppliers and the company. On the other hand, constraints, rules and regulations complicate these decision-making processes and actions.

In today's challenging economic and competitive environment organizations pursue operational and process 'excellence' in their supply chains.

Companies today compete not alone, but together with their supply chains.

For supply chain excellence companies should focus on:

With ever-changing competition and market dynamics, organizations should continuously review supply chain operating capabilities and consider restructuring when needed.

What Should Be Considered When Structuring a Supply Chain?

Below are main elements to consider when structuring a supply chain.

The first six follow Chopra & Meindl’s (2016) classic supply chain drivers; later items reflect today's dynamics and requirements.

  • Factory and warehouse locations
  • Production capacities and flexibilities
  • Distribution center design
  • In-facility process efficiency
  • Energy use and sustainability
  • Investment and operating costs

  • Inventory types and classifications
  • Determining inventory levels
  • Safety stock management
  • Inventory turnover and shelf lives
  • Controlling inventory costs
  • Inventory placement and distribution

  • Selection of transportation modes
  • Transportation cost optimization
  • Delivery times and service levels
  • Managing transportation capacity
  • 3PL/4PL logistics partnerships
  • Environmentally friendly logistics practices

  • Real-time data management and sharing
  • Demand forecasting, order management, production planning
  • ERP, APS, WMS and TMS integrations
  • KPI selection and performance monitoring
  • Continuous improvement and reporting
  • Measuring customer satisfaction and service levels

  • Supplier selection and evaluation
  • Number of suppliers and diversification
  • Long-term partnerships and spot purchases
  • Supply risks and alternative sources
  • Cost, quality and delivery performance
  • Sustainable and ethical sourcing practices

  • Cost-based pricing strategies
  • Market- and competition-based pricing
  • Dynamic and flexible pricing policies
  • Customer-segmentation based pricing
  • Discount, promotion and campaign management
  • Pricing impact on profitability and inventories

  • Organizational structure and division of work
  • Definition of roles and responsibilities
  • Talent management and training programs
  • Change management and employee adaptation
  • Leadership and motivation systems
  • Communication culture and collaboration mechanisms

  • Managing environmental impacts
  • Measuring and reducing carbon footprint
  • Waste management and recycling
  • Planning for supply chain disruptions
  • Crisis management and contingency scenarios
  • Social responsibility and ethical standards

  • Use of ERP, APS, WMS, TMS systems
  • Traceability with IoT and sensor technologies
  • Data analytics, AI and machine learning
  • Cloud computing and SaaS solutions
  • Cybersecurity and data privacy
  • Blockchain and digital twin applications

The performance, risks and benefits of the current supply chain structure should be monitored systematically and, when necessary, restructuring and process improvement activities should be undertaken.

Competitiveness increases when correct decisions are taken consistently and reliably rather than by chance.

Companies should build systems that enable competitive and reliable decision-making in the long, medium and short term.

What Can Be Achieved with Long-Term Planning?

Companies should take strategic decisions that anticipate both today's and future needs to achieve sustainable competitive advantage.

Long-term market, sales and expectation forecasts reduce uncertainty and help make the supply chain more resilient, agile and optimized.

What Can Be Achieved with Medium-Term Planning and S&OP?

Medium-term planning typically covers the 3 to 24 month horizon and bridges strategy with operational execution. The most critical process in these planning horizons is Sales and Operations Planning (S&OP/IBP).

S&OP aligns the company's different functions towards a common plan and reduces uncertainties.

  To learn more about S&OP click here.

What Can Be Achieved with Short-Term Operational Planning?

Short-term management and planning involve weekly and daily decision-making processes.

Operational plans are created, implemented, immediate interventions are made to variable conditions, and operations continuity is ensured at this level.

Optimum Planning Services for Supply Chain Management

Optimum Planlama offers consulting and training services for the configuration of Supply Chain Management processes and related tool/software needs.

We recommend customized in-house workshops for teams of companies with complex supply chain processes.

Our Supply Chain Management processes and related service headings are as follows.

To arrange an in-house training for your organization or to join a public session, request our proposal.

Request Proposal  
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